I entered the Registrars' General's Department around 1 pm and headed straight to the Ghana Revenue Authority section of the building. After going through the filled forms, I was directed to go to the vetting section where, your forms filled to gain a Tax Identification Number (TIN) is assessed.
|TAX IDENTIFICATION NUMBER|
When I entered the vetting room there were a few applicant there so I had to wait in the queue till it was my turn to be vetted.
There were three desks in that office and three ladies if I may refer to them as such. During the time of vetting, one of them excused herself to go and have her lunch hence the number of official dropping to just two. We were quite a number in the office but the vetting process wasn't much of a serious task in my opinion as I tried to know what the vetting was about in stretching my neck and trying to make myself comfortable by moving around in that small space.
|GHANA REVENUE AUTHORITY|
|PAY YOUR TAX|
So I took the forms and left the office to call my mum to find out what name she had used before my father came to her parents to pay for her (ntri nsa) dowry. I returned and there was this woman heckling another applicant about the forms. This time she was vetting two forms from two students from the University of Ghana who told me later in chat that, they came there voluntarily to get their TIN so that they don't come there again in the situation where they had a job immediately after school. My other colleague who was with me experiencing the behaviour left angry after telling this official his piece of mind. Those two university guys also left without returning the forms again to be ridiculed by that lady officer.
But in all this, there were some nice official there in the same office who, welcomed and smiled to you and would direct you and ask you the needed question to guide and help you fill the forms correctly. After getting the details from my mum I was really waiting to meet this first lady officer again and really tell her some 'paa'. I am sure this second lady saw how puffed up i was, called me cooled me down and asked me if I wanted her to look at my forms and vet it. I agreed and she was such a sweet young lady. She went through it thoroughly and asked the needed questions in a respectful way that I even regretted having that thought of going to react rudely to the other official.
Well I simply told myself that, if all the personnel here were like this young lady and the other third lady official in the department, I am sure, things would have been very much appreciated and all those who voluntarily came to pick up these Tax Identification Numbers, will come there and leave happy and not be rudely and bullishly embarrassed. Who knows the number of people who might have walked away due to this official's attitude of rudeness?
I am sure this sort of behaviour might have been experienced by you reading this post in one set up or the other whether it being a government institution especially or a private one. The authorities who head such organisations should really check some of these little things that might rip the country of revenue - this with reference to governmental agencies and departments.
Photo Credit : Ghana Revenue Authority - GRA Logo
Photo Credit : Google
Useful Links :
Ghana Revenue Authority
Bank of Ghana